Advice that delivers results: new training for operator partnerships strengthens staff
On 23 March 2026, the training “Advisory Work within Operator Partnerships” was held for the first time: a practice-oriented programme for staff of German municipal operators involved in international operator partnerships. The aim was to strengthen participants in their role as advisers and to equip them with practical tools to make their advisory work more […]
Workshop: Strengthening Operational Planning in Operator Partnerships
Thank you to the nearly 40 participants who joined our workshop on operational planning and monitoring, and who provided valuable feedback to help us further refine our template. On 17 March 2026, members of the Utility Platform came together to strengthen how results are planned and tracked within operator partnerships. An input by Mohan Dhamotharan set the scene for a practical exchange, followed by group work using our adapted operational planning template. A key question emerged during the session: What is operational planning for? Operational planning provides a structured framework […]
Successful digital workshop strengthens German-Ukrainian operator partnerships
The aim of the event was to appeal particularly to those operators who have had less opportunity to gain experience in professional exchange. Through practical input, open discussions, and exchanges with experienced colleagues, concrete success factors were identified, uncertainties addressed, and new motivation sparked. Common understanding and clear needs Moderator Reinhard Hannesschläger led the workshop […]
Strengthening intercultural cooperation: A review of our latest training courses
Successful international cooperation within the framework of operator partnerships is only possible with mutual understanding and cultural sensitivity. We are therefore delighted to have conducted two effective intercultural training courses this summer with the aim of strengthening cooperation between our international and German partners in the long term. “Germany at a Glance:” A global perspective […]
Workshop Summary: How to Achieve Effective Monitoring of Operator Partnerships
Together with trainer Mohan Dhamotharan, employees of municipal companies involved in operator partnerships participated in the online training course “Achieving Results through Effective Partnerships.” The aim of the workshop was to equip participants with solid knowledge and practical tools for planning, implementing, and measuring the success of partnerships, with a particular focus on capacity outcomes. […]
“Build bridges from two sides!”
Over two half days on 1 and 2 February 2024, teams from Fernwasserversorgung Elbaue-Ostharz, Zweckverband Wasser und Abwasser Vogtland and Stadtentwässerung Dresden took the opportunity to learn more about tips and tricks as well as potential pitfalls in everyday working life with their Zambian colleagues. The course began with general information about the country to […]
Stark für mich und andere
Um Menschen in Krisen gut unterstützen zu können, muss man selbst resilient sein, oder ein „Leuchtturm“, wie das Referent Philipp Jann in seinem 2-stündigen Online-Workshop ausdrückte. Gerade in internationalen Projekten wie den Betreiberpartnerschaften oder der Arbeit von Kommunen mit Geflüchteten treffen die Engagierten auf Menschen aus Kriegsgebieten wie der Ukraine, die teilweise Schlimmstes durchgemacht oder […]
There is no Ukrainian term for “appointment”
On two consecutive days, on October 17 and 18, 2023, participants from Ukrainian and German municipal utilities had the opportunity to learn about potential pitfalls in cooperation with their respective partners. In a session entitled “Tips and Tricks for Cooperation”, Ukrainian Dr. Volodymyr Motyl gave an online training for the staff of the solidarity partnerships […]
Intercultural awareness training for Ukrainian-German solidarity partnerships
Why learn about intercultural differences between Ukrainians and Germans? Because they matter! For successful partnerships it is useful to understand underlying values and norms of your counterparts. This is why the utility platform offered for German and Ukrainian colleagues involved in solidarity water utility partnerships this crash course on intercultural awareness on 9 and 10 […]
Introducing the WOP Online Learning Programme
Some of the courses are self-paced, which means that you can take them whenever you wish to and complete them at your own pace. Other courses are instructor-led, which means that a course facilitator guides the group of participants through all the phases of the course. Instructor-led courses are run on a specific schedule and […]